Harry Robinson knows how we take pride in providing local service, local support, and speeds you can count on.
Muskogee Public Schools
It is my pleasure to write a letter of recommendation on behalf of Pinnacle Telecom. I have had the pleasure of utilizing Pinnacle’s Fiber Internet and SIP Service at Muskogee Schools.
I trust Pinnacle to feed our network of 7,000 daily users a 2GBPS symmetrical Fiber interface and SIP trunks to over 800 handsets. Pinnacle’s great attitude has been welcome and refreshing to us. On top of providing top-tier service and products, the level of customer support has been outstanding and superior to any other. Our project was a massive one, swinging over two PRI interfaces and a DID block of 250 numbers to SIP, from a competing service provider. To make a large project even more stressful, the timeline of implementation was a tough one due to E-Rate regulations and construction projects. However, this did not stop the Pinnacle team. They delivered on-time and within budget a project custom tailored to our needs.
We could not be more pleased with price, level of technical expertise, level of local support, and the amount they have invested and brought into our local community. I would recommend Pinnacle Telecom as welcome partner to any high functioning organization and team. It is ingrained in Pinnacle to deliver top notch service and care about whom and what they represent. Organizations crave this level of support and expertise.
Muskogee Public Schools
In this audio clip, Bo Mattingly describes his relationship with Pinnacle Telecom (formerly Newroads Telecom), and the services that we provide for him and his radio show.
Westark YamahaI appreciate Pinnacle offering a competitive, local alternative for a small business such as us. The last few years have been difficult waters to navigate and to have a company who actually lowered their price to remain competitive is unheard of in these times. In addition, a company that seems to care and provides personalized service is what will continue to make your company a standout in our local area.
I just wanted to take a moment to express my satisfaction with Pinnacle Telecom. I am the IT manager for Farmers Cooperative. We currently have 18 stores in Northwest Arkansas and Eastern Oklahoma. I deal with every ISP in the area AT&T, Centurylink, Cox Cable, Windstream, PGtelco, and so on.
I currently have 7 connections with Pinnacle Fiber, DSL and T1's. I wish I could have every connection with Pinnacle. Your support beats all of the others hands down. There is no comparison. There is no other ISP that I deal with that I can call and get a knowledgeable person such as Jeff Phillips on the phone. I have been doing this a long time. I know every ISP is going to have problems now and again but it is all in how you deal with it. Just wanted to say thanks.
Van Buren Arkansas
McCourt ManufacturingWe recently had a server go down which shut down our entire business operations. Pinnacle had a quick solution and had us back up and running days before anyone else projected. Pinnacle was also able to get us back in action at a much lower cost. Allen and Forrest of Pinnacle personally delivered the fixed server and assured that all systems were working properly before closing the ticket.
McCourt Manufacturing would like to thank these 2 gentlemen who represent Pinnacle for their hard work and persistence in getting our problem fixed.