Whether it's setting up your Voicemail Box, programming the buttons on your phone, or learning new features available with your system, the guides below are available to help. If you can't find what you need in these guides, please contact our Tech Support group.
Select a Guide to View:
* = Quick Start Guides are designed specifically to get you going with the basics. More exhaustive resources can be found on pages dedicated to those specific products, like Commportal.
- New User "First Steps" List - Suggestions for your first 10 minutes, week, and month.
- Accession Mobile Quick Start Tri-Fold User Guide * (More info available here )
- Quick-Portal Commportal End User Quick Start Tri-Fold Guide * (More info available here )
- Hosted IP PBX / Commportal Unabridged End User Guide - Updated May 2019
- Hosted IP PBX / Commportal Administrator Guide (Password Protected)
- Auto Attendant Guide - Instructions for both Easy and Premium Auto Attendants.
- Call Recording Quick Start Guide *
- Voicemail Quick Start Guide * (More info available here on our Voicemail Page)
Voice Operator Panel - Our Softphone Client for Switchboard Operators
- How To Videos - To answer many of the daily uses questions
- Broadband Test Tool - See how ready your network is for our VOIP Services
- Working From Home - Tips to look at when taking Hosted services home.
- Important 911 Information - Details about Hosted Service and E-911.
Phone Model Guides:
- Aastra 6867i - Mitel Manufacturer User Guide
- Aastra 6869i - Mitel Manufacturer User Guide
- Aastra 6755i/6735i Quick Reference Guide *
- Aastra 6757i/6737i Quick Reference Guide *
- Aastra 600 Wireless DECT Phone User Guide