Company News + Announcements

City of Ozark and Pinnacle Telecom receive grant via the Arkansas Rural Connect program!

Posted on: Jul 23, 2020 7:27:45 PM

Congratulations to the City of Ozark, Arkansas!

Continue Reading »

COVID-19 Help

Posted on: Mar 26, 2020 3:11:09 PM

To our Pinnacle Telecom Customers:

The disruption due to the COVID-19 Pandemic will not soon be forgotten. As a result, business practices are changing almost daily. At times like these, family means everything.  If you are a customer of Pinnacle Telecom and need assistance during these challenging times, we are here for you.  Call us at 479-242-0000 and give us an opportunity to help.  Because you are family, and family means everything.

Continue Reading »


Posted on: Mar 18, 2020 11:36:49 AM

March 18, 2020

Dear Pinnacle Telecom Customer,

Pinnacle Telecom has taken steps necessary to ensure the safety and well-being of our employees and community of customers and partners. This message is to update you on our plans related to the evolving challenges presented by the COVID-19, or coronavirus, situation. We will strive to maintain the availability, quality and value of the services we provide. The health and well-being of the people and communities we serve are our highest priorities.

Continue Reading »

Gov. Hutchinson appoints Keith Gibson of Fort Smith to Arkansas Highway Commission

Posted on: Jan 3, 2019 3:30:00 PM

Tina Alvey Dale (

Gov. Asa Hutchinson on Wednesday (Jan. 2) named businessman and political activist Keith Gibson to the Arkansas Highway Commission. He replaces Dick Trammel of Rogers whose 10-year term expires Jan. 14.

Gibson is president and chairman of the board of Pinnacle Communications and Pinnacle Telecom in Fort Smith. Pinnacle Telecom serves Western and Northwest Arkansas and sections of Eastern Oklahoma and has built a state of the art fiber optic network in those areas, according to the Pinnacle Telecom website. It had $4.292 million in Arkansas revenue in 2017, with just under 5,000 customers, according to an annual report filed with the Arkansas Public Service Commission in April 2018.

Gibson also served as a GOP delegate to the Electoral College for Arkansas and as a member of Hutchinson’s campaign finance committee. He served as president of both the Arkansas Telephone Association and the Oklahoma Telephone Association; he was an organizing member, stockholder, and board member of Benefit Bank in Fort Smith; and he has served on boards of various civic, charitable and political organizations. Gibson was appointed to serve as justice of the peace for Sebastian County from 1999-2000 and to the Criminal Detention Review Committee from 2006-2008.

“I have known Keith for many years, and I have been impressed with his understanding of Arkansas’ economy and his passion to continue developing it,” Hutchinson said at the Fort Smith press conference. “These are essential qualities for a state highway commissioner, which is why I am confident that Keith will do an excellent job in this new role.” more

Continue Reading »

Phone services for those with severe disabilities

Posted on: Apr 19, 2017 10:45:50 AM

InvoTekBe Extraordinary  and I had the honor and the joy of making a road trip yesterday to visit some of their clients who were using their new IP Phone application developed in partnership with Pinnacle Telecom for use by those with severe disabilities.  InvoTek is an R & D company in Alma, AR that develops products and services to improve independence, computer access, and communication for people who find it difficult or impossible to use their hands.  Be Extraordinary is a non-profit that takes innovations and applies them to people in the field through personal attention and interaction.  

Continue Reading »

Newroads Telecom & Pinnacle Communications Merger

Posted on: Jun 28, 2016 12:00:00 AM

Pinnacle Telecom, LLC, a subsidiary of Newroads Telecom and Pinnacle Communications have announced that the two companies have entered into a Joint Venture Agreement to provide voice and data services to the area. The joint venture will operate under the name PINNACLE TELECOM.


Continue Reading »

  • Up to 10G!
  • Hosted Phone Solutions Starting at $99/Month
  • Be Prepared, Not Scared!
  • Tech Support
  • Call or Email Us!

Send Us a Message

Vendor Partners
Microsoft Partner Network