Company History

Pinnacle Telecom began as Newroads Telecom, and was founded in 2000.

We started  with a vision to provide solutions for residential areas, as well as small and medium sized businesses, using next generation hardware and software.

We currently serve Western and Northwest Arkansas and sections of Eastern Oklahoma with our advanced communications facilities.

Our communications services include local voice services, long distance, high speed broadband using Fiber Optics, DSL and T1 facilities providing Ethernet connections to our customers with speeds exceeding 1Gbps.

We also provide advanced Internet applications such as web hosting, email hosting, domain management, colocation facilities, and call center disaster backup services. Our headquarters in Fort Smith, Arkansas houses a 6,000 sq. ft. data center with redundant power and air conditioning.

Our goal is to provide our customers with the best possible products and services. Our customer satisfaction is one of the best in the industry and our focus on personal attention to our customers is reflected in the high loyalty ratings that we receive.

    • Pinnacle Telecom Merger
    • FiberOptics
    • Hosted Phone Solutions Starting at $99/Month
    • Pinnacle IT Crew Managed I.T. Services
    • Account Access Bill Center Sign Up to Pay Online Today
    • Robocall Strike Force Block Scam Calls for Only 95-cents a month

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    Vendor Partners
    Toshiba
    Samsung
    Cisco
    Microsoft Partner Network
    Dell
    SonicWall
    HP
    Adtran